• Where can I see an overview of my online campaign performance?

  Each online campaign has its own performance report. You can access it from the campaign details page. How to view campaign performance Go to Campaigns Open the campaign you want to review On the campaign details page, open the report sidesheet The report shows how your online campaign is performing. What you can see in the report Depending on the campaign and channel, the report may include: impressions reach clicks engagement metrics overall perPopular

• Where do I download final Templates?

  You can download raw templates or final templates. It is recommended to download templates after editing variables during the template selection step, if needed. Downloading raw templates Raw templates can be downloaded: directly from Explore, or during the template selection step Raw templates: are not personalized do not include your selected variables (e.g. logo, text) are useful for preview or offline preparation Downloading final templates (recommendPopular

• What is a special event campaign?

  A special event campaign is a type of special campaign used for one-time or non-standard events that cannot be created using regular templates. When to use a special event campaign Use a special event campaign when you are advertising: a local or one-time event a special promotion or activation an offline activity (e.g. event sponsorship, radio, OOH) any campaign that does not fit available templates These campaigns are typically event-specific and time-bound. HFew readers

• What is the use of Library?

  The Library is a place to store and access creative files and documents. It has two sections: Download Area and My Uploads. Download Area The Download Area contains: creatives and documents shared by the brand materials you can use outside campaign templates files that can be reused for other marketing activities These files are read-only and provided for reference or reuse. My Uploads My Uploads is: private to your *Channel Partner accountFew readers

• Can I use the same account with multiple channel partners?

  Yes. One account can be used for multiple Channel Partners. How to switch between Channel Partners Click your profile icon in the top-right corner Select the Channel Partner you want to work with The platform switches context automatically You can move between Channel Partners at any time. Important to know Access depends on which Channel Partners you are assigned to Data (campaigns, budgets, reimbursements) is separate per Channel Partner Actions youFew readers

• Where can I see all my campaigns?

  You can see all your campaigns in My Workspace. How to view your campaigns Go to My Workspace Open the Campaigns section All campaigns for the selected Channel Partner are listed there. What you can see From My Workspace, you can: view all created campaigns check campaign statuses expand a campaign to see related details (e.g. reimbursements) Important to know Campaigns are shown per Channel Partner Make sure the correct Channel Partner is selecFew readers

• How can I leave a message to the operations team regarding a campaign/reimbursement?

  You can leave a message via the comments section on the reimbursement sidesheet. How to leave a message Open the reimbursement request Open the reimbursement sidesheet Use the Comments section to write your message Submit the comment Your message will be visible to the operations team and linked to that reimbursement. Important to know Comments are available only on reimbursement requests There is no separate chat for campaigns All communication isFew readers

• What is this platform for?

  Overview This platform is used to manage co-op advertising activities between the brand and its Channel Partners. It allows you to use your allocated co-op budget to create advertising campaigns, follow brand rules, get approvals, and request reimbursements — all in one place. The platform replaces manual processes such as emails, Excel files, and offline approvals with a clear, guided workflow. What you can do on this platform As a Channel Partner, you can: View yourPopular

• Where do I see my available budget?

  You can see your available budget in My budget, where the platform shows: how much budget you have, how much is already used, what is pending approval, and what has already been reimbursed. All budget information is shown per brand and per budget type. How to check your available budget Open the top menu Click My budget Select the brand you want to review (if you have access to multiple brands) You will see a Budget Summary with cards for each budgeFew readers

• Why is my budget different per brand?

  Your budget is assigned separately for each brand. Each brand runs its own co-op advertising program, with different budgets, rules, and time periods. This is expected behavior and does not indicate an error. Why budgets are separated by brand Brands manage co-op funds independently. This means: Each brand has its own total budget Budget amounts may differ between brands Budget types (e.g. Digital, Opening, DM) can vary Availability depends on the brand’s program rulesFew readers

• What am I allowed to advertise with co-op funds?

  You can use co-op funds only for advertising activities approved by the brand, using brand-compliant templates, channels, and formats defined in the platform. If a campaign or asset is not allowed, the system will forward it to an approval process. What you are allowed to advertise In general, co-op funds can be used for: ✅ Brand-approved advertising campaigns ✅ Products, services, or offers defined by the brand ✅ Campaigns created from approved templates ✅ ChaFew readers

• Do I need approvals for everything?

  No — not everything requires approval. Approvals depend on the brand, campaign type, budget, and level of customization. If approval is required, the platform will clearly show it and guide you through the process. When approval is required You will need approval if a campaign: Uses co-op funds Is created under a brand-managed budget Includes customized or non-standard content Exceeds certain budget thresholds Uses specific channels definedFew readers

• Can I create campaigns myself or only use templates?

  You can do both. You can: use brand-approved templates, or create special campaigns using materials prepared outside the platform. All campaigns must follow brand rules and approval requirements. Using pre-approved templates Pre-approved templates are the standard and recommended option. When you use templates: The layout and structure are predefined Editing is limited to approved fields Brand compliance is enforced automatically Approval is often fasterFew readers