> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cockpit.help.localyzer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why was my reimbursement rejected?

A reimbursement is rejected when the reviewer finds missing/invalid documentation, errors, or insufficient justification — or when an “Info Requested” deadline is missed.

### Common rejection reasons
* Missing required **proof of performance** (no invoice/receipt/report/screenshot evidence)
* Documentation issues (errors or missing justification)
* Request details don’t align with the reviewed budget usage (doesn’t match what’s being claimed)
* **Info Requested** was issued, but the partner **did not resubmit before the deadline** (system may reject automatically)

### Important to know
* **Rejected is final** — Channel Partners **cannot resubmit or modify** a rejected request.
* Rejections include a **mandatory reason** provided by the reviewer (visible to you in the reimbursement entry).