Articles on: Access & Visibility

Why is my budget showing as 0?

Your budget shows 0 because there is currently no available budget allocated to you for that brand.

This is expected behavior and does not indicate an error.


What this usually means


One of the following applies:

  • No budget has been allocated to you yet
  • Your allocated budget has already been fully used
  • Your budget is fully requested or pending approval
  • The budget period has not started or has ended

In all cases, a 0 balance means there is nothing available to spend right now.


Important to know


  • Budgets are brand-specific
  • You cannot spend budget that is not allocated
  • Budget availability is controlled by the brand or distributor
  • Channel Partners cannot change their own budget amounts


What you can do


If you believe this is incorrect:

  • Check that you selected the correct brand
  • Review budget usage and history in My Budget
  • Contact your brand or distributor representative for clarification

Updated on: 21/01/2026

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