Where do I see rejection reasons?

You can see rejection reasons inside the campaign (or reimbursement) detail view — in the timeline/comments and the rejection notes shown with the rejected status.

How to find the rejection reason

1. Go to My workspace → My campaigns
2. Open the campaign with status Rejected
3. Check:

• • The Status label (e.g., Ad template rejected or Reimbursement rejected)
  • The timeline / comments / audit history section for the reviewer note

4. If it was a reimbursement rejection, open the campaign’s Reimbursements area to see the rejection reason on that request

Important to know

• Rejection reasons are mandatory for irreversible actions like Reject.
• If you see Info requested, it’s not a rejection — it means the reviewer needs more details and you can resubmit before the deadline.

Updated on: 22/01/2026