> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cockpit.help.localyzer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How long does reimbursement take?

Reimbursement timing depends on your brand’s approval workflow and when the finance/admin team processes payment — but you can track every stage in real time in the platform.

### Typical status flow you’ll see
1. **Needs Proof of Action** (proof not submitted yet)
2. **Reimbursement Review Pending** (submitted and under review)
3. **Info Requested** (reviewer needs more details; partner can resubmit before deadline)
4. **Awaiting Reimbursement** (approved and queued for payout)
5. **Completed – Reimbursed** (payment confirmed and marked as paid)

### Important to know
* The platform sends **automated notifications** at key steps (submitted, approved, rejected, info requested, paid).
* “Awaiting Reimbursement” means **approved**, but not yet marked paid.