Can I submit proof more than once?

Yes — but only if additional information is requested.

How this works

• When you submit proof, it is reviewed by the operations team
• If the status changes to Info requested:
• • you can upload additional proof or documents
  • you can respond to the reviewer’s request

You cannot submit proof again unless additional information is requested.

Important to know

• Proof resubmission is allowed only in response to an information request
• Rejected reimbursements cannot be resubmitted
• All additional files are added to the same reimbursement request
• Each submission is recorded in the request history

Updated on: 28/01/2026