> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cockpit.help.localyzer.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I contact the Reviewer?

You cannot contact the reviewer directly via online chat.
Communication with reviewers is available **only through the comments section** on a **reimbursement request**.

### How communication works
* There is **no direct chat** with reviewers in the platform
* For reimbursement-related questions, you can:
    * open the **reimbursement request**
    * use the **comments section** to communicate
All comments are visible to the relevant reviewers and are saved as part of the request history.

### Important to know
* Comments are available **only for reimbursement requests**
* Campaign approvals do not currently support direct messaging
* Reviewers are notified when a new comment is added
* All communication remains attached to the request for transparency

### What to do if you need help outside reimbursements
If your question is not related to a reimbursement request:
* Contact your **brand or distributor representative**, or
* Contact **platform support**