Where can I track payment status?

You can track reimbursement/payment status in My Budget and inside the campaign’s reimbursement area (status shows whether it’s pending, awaiting reimbursement, or completed).

Where to check

Option 1: My Budget

1. Go to My budget
2. Filter by Brand, Fund Type, or Budget Status
3. Use:

• • Pending Requests and Total Requested (submitted/in-review/approved-but-not-paid)
  • Total Reimbursed (completed payouts)

4. Click View under Spend Breakdown to see:

• • Campaign Name
  • Amount Requested
  • Amount Reimbursed
  • Reimbursement Status
  • Link to View Campaign

Option 2: My Workspace / Campaign

1. Go to My Workspace → Campaign View
2. Open the campaign
3. Open the channel distribution’s Reimbursements section
4. Check the current Status (e.g., Review Pending, Awaiting Reimbursement, Completed – Reimbursed)

What “payment status” looks like in the system

• Awaiting Reimbursement = approved and queued for payment
• Completed – Reimbursed = paid and confirmed (final state)

Updated on: 22/01/2026